Owning all the links simplifies the value chain

Our vision
We will be recognised as the African continent’s most sought after provider of fixed asset management solutions.

This recognition will come from clients and stakeholders who experience the quality of service we render and the depth of solutions we create. We will earn it over time. In achieving this desired end state we are following a two-pronged strategy;

• Bringing together, under the Photla umbrella, select providers of critical components in the total value chain. We consider it strategically important to amalgamate and seamlessly integrate critical links of the fixed asset management value
  chain. Currently Photla owns a Construction, Facilities Management and Property Management company.
  
  
• Enabling our desired future by acquiring the financial freedom to invest in, and co-fund, flagship development projects. For such projects we will assume responsibility for design, development, construction and maintenance. What’s more we will do it the Photla way. To achieve this the Photla Group of companies owns two investment funds; one for investment in commercial property and another for high technology facilities.

'What we stand for’ is informed by a particular world view and underpinned by a set of values.

Our world view
We believe in doing the right thing; constructing tomorrow’s fixed asset management solutions today. Responding to current business imperatives with solutions that will be sustainable and equally beneficial given tomorrow’s realities.

We firmly believe in taking a long term view as far as properties, facilities and plants are concerned. We view ourselves as change agents, sacrificing short-term profits in the interest of unlocking long-term value. As such, we see ourselves as lifelong partners to stakeholders who share this world view.

Applying our insight and industry foresight, we strategically consider client needs in the context of opportunities arising from the environment. If and when the environment changes or business needs demand so, we are agile enough to swiftly and intelligently adjust to changing parameters.

Once we are convinced about the right thing to do, we do it right. It’s as simple as that. When we implement solutions and deliver services, we are passionate about quality and we follow a ‘no surprises’ approach characterised by reliability and commitment.

Our values
Our values underpin what is unique about Photla and determines and guides our conduct. Our values are fundamental to our identity and, as such, are integrated into the very fibre of the Group.

We are driven by customer success

• We are committed to enhancing the success of our customers
• We understand our customers’ strategic imperatives and business needs
• We design solutions that translate into real benefits for our customers
• We show enthusiasm and dedication in delivering the best possible services to customers
• We are agile and responsive to changing customer requirements
• We measure ourselves based on our customers’ success

We never compromise quality

• Quality is our mantra - Right Specifications, Right Time, Right Price, Every Time, First Time. It’s not negotiable
• We strive for excellence and we apply our expertise to guarantee quality
• We follow a no-surprises approach to delivery (on budget, on time)
• We take personal pride in every building, or facility built, maintained and managed by the Group

We are future orientated

• We protect the environment in all we do so that future generations can have a home
• We incorporate tomorrow’s needs in today’s solutions
• We embrace change and no not fear it
• We challenge current practices to pioneer a better way
• We reward innovative solution-finding, not passive problem-raising
• We use industry foresight and the latest technology to help customers move forward, think differently, plan better and maximise their fixed assets

We value and honour commitment

• We pursue long-term value creation rather than short-term opportunism
• We value long-term relationships rather than once-off transactions
• We commit to our customers and honour our obligations
• We strive to enhance our reputation as a group that customers can rely on
• We value loyalty and seek emotional commitment from our staff
• We commit to mutually beneficial relationships with all our stakeholders

We operate as one team

• We act in the best interest of the Group, sacrificing egos and personal interests
• We collaborate and seamlessly integrate our delivery with that of colleagues in other teams
• We consider the implications of our actions on the next team
• We treat every employee in the Group and every member on a client team with respect, dignity and courtesy
• We make other players in the value chain feel welcome and appreciated
• We recognise the importance of diversity, empower our people to take the initiative and value individuals and their contributions
• We encourage members of the Photla family to share their knowledge and experience to the benefit of the greater Group

Integrity guides our actions

• We communicate openly, accurately and honestly with all our stakeholders
• We demonstrate fairness and honesty in every action we undertake
• We use company money, time, supplies and equipment for business purposes only
• We accept responsibility for our decisions and actions, and do not compromise the truth